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Choosing the right builder is about more than just finding someone who can put bricks together. It’s about finding a leader who can navigate the complex relationships and challenges that inevitably arise during the construction process.
A good builder needs to be tough yet fair, discerning in client selection, and steadfast in managing tradespeople. Here’s 7 things to look out for:
- Choose a Builder Who Knows How to Say ‘No’
Builders who indiscriminately accept all clients often end up managing more drama than they need to - because the squeaky wheel often gets the oil. This can detract from the quality and focus of your project, leading to delays and increased costs. A discerning builder filters out unsuitable clients to ensure a compatible working relationship.
- Choose a Builder Who Evaluates You as Rigorously as You Assess Them
This is a positive sign as it helps both parties ensure they're a good fit, aligns expectations, and makes the process less stressful for everyone involved.
- Choose a Builder Who is Tough With Their Trades
A builder must maintain a firm hand with their trades. If tradespeople perceive the builder as too accommodating, they might not adhere to the required standards or timelines, jeopardising the quality and schedule of your build. A builder who commands respect through firmness ensures the job is done right the first time.
- Chose a Builder Who’s Emotionally Stable
Construction is a high-stakes, high-pressure business. It is vital to choose a builder who remains calm and composed under pressure. Their ability to handle stress and bounce back from setbacks without losing their cool ensures that issues are resolved constructively.
- Choose a Builder Who Documents Everything in Writing
This includes changes, selections, and especially variations to the original plan. Written agreements eliminate ambiguity and ensure both parties have a clear understanding of expectations and responsibilities. This approach prevents disputes that often arise from verbal agreements, which can be remembered differently by each party. A builder who insists on thorough documentation protects both your interests and theirs, ensuring transparency throughout the construction process.
- Choose a Builder Who Takes Responsibility for Their Mistakes
A good builder doesn't blame others; they own up to their errors and fix them at their own cost if necessary. This level of integrity ensures that if something goes wrong, it will be rectified without unnecessary conflict or expense to you. It's about trust and accountability, qualities that are fundamental in a builder who manages the biggest investment of your life.
- Choose a Builder Who is Firm But Fair
This means having a builder who will enforce necessary rules and schedules without being overly rigid or harsh.
A builder who is too lenient can lose control of the project, leading to delays and substandard work. Conversely, a builder who is too harsh may alienate their team, leading to poor morale and inefficient work.
The right builder balances firmness with fairness, guiding the project with a steady hand while fostering a positive and productive work environment.
Selecting the Right Builder is More than a Matter of Checking Their Past Projects or Testimonials
It's about finding someone who embodies the traits of leadership, responsibility, and integrity.
A builder’s ability to manage relationships, maintain clear communication, and handle challenges with poise can make or break your construction experience.
Of course, there are other factors to consider when designing a new home. That’s why we created this quick guide, which you can download.
Build with Confidence - 7 Things You Must Know Before Designing a New Home
Grab your free guide and sidestep the common pitfalls many homeowners encounter.
